Request for Action Type List
Authorized users can use the Request for Action Type List page to view request for action types. A Request for Action (RFA) identifies a request for service or work to be done. RFA Types provide categories for the type of work to be done. A customer or internal employee submitting a request can select from a list of predefined RFA Types.
To access the Request for Action Type List page, go to Maintenance > Financial Management > Work Orders > Request for Action Types.
Before users can enter work orders and RFAs for your municipality, System Administrators must first define work order and RFA types in the system. For instructions on how to add or define RFAs in the system, go to Add or Edit an RFA Type.
If needed, click Refresh to repopulate and update the list to include any changes other authorized users may have made.
For more information on using this Request for Action Type List page, expand one of the categories below:
Delete a Request for Action Type
The ability to delete is based on user authority and may not be available.
- Click the Delete trash can icon (
) next to the code in the list you want to delete. A confirmation window displays. - Click OK to confirm and delete the RFA type.
Print a Request for Action Type Listing
- Click Print. The Request for Action Type Listing pop-up window displays.
- Click OK to generate the Request for Action Listing report that displays a list of all request for action types.
See Also